Shipping policy

Shipping Policy

Processing Time
Orders are processed within 2–4 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

Shipping
Once your order has been shipped, you will receive a confirmation email with tracking information. Shipping times vary depending on the shipping method selected at checkout.

Please note that shipping times are estimates and are not guaranteed. Ivory Vibes is not responsible for delays caused by the carrier, weather, holidays, or other circumstances outside of our control.

Incorrect Address
Please make sure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Ivory Vibes is not responsible for lost or stolen packages. Please contact the shipping carrier directly to file a claim.

International Orders
Customers are responsible for any customs fees, duties, or taxes associated with international orders.

For any shipping questions, please contact us at ivoryvibes.boutique@gmail.com