Refund policy

We want you to love your purchase! If you are not completely satisfied with your order, we accept returns within 7 days of delivery.

To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Items that show signs of wear, have been washed, damaged, or altered cannot accepted.

Final sale items, accessories, and items purchased with a discount of 30% or more are not eligible for return

Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

Once your return is received and inspected, you will be notified of the approved or denial of your refund. Approved refunds will be issued to the original payment method. 

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery at ivoryvibes.boutique@gmail.com so we can assist you.